bdtk1's Privacy Policy

This privacy policy describes how personal information is managed for users of the bdtk1 platform. By using the bdtk1 website and mobile application, you are considered to have accepted the terms of this policy. We take your privacy seriously and follow the highest technical standards to protect your information. Reading bdtk1's Terms and Conditions alongside this privacy policy will give you a complete understanding of your rights and responsibilities.

1 Scope of Information Collection

bdtk1 may collect the following types of information from you:

• Identity Information: Name, date of birth, national ID or passport number — required for account verification (KYC).
• Contact Information: Email address, mobile number.
• Financial Information: Deposit and withdrawal history, partial details of payment methods used (bKash, Nagad, Rocket, or bank account).
• Technical Information: IP address, device type, browser version, operating system, and login time.
• Activity Information: Time spent on the site, pages visited, betting history, and preferred game categories.
• Communication Records: History of interactions with the support team via live chat and email.

Information is collected directly through form submissions, through cookies and tracking technologies, and during payment processing.

2 Purpose of Information Use

Collected information is used for the following purposes:

• To complete account registration and identity verification.
• To securely process deposits, withdrawals, and other financial transactions.
• To deliver bonuses and promotional offers to the correct account.
• To prevent fraud, money laundering, and other unauthorized activities.
• To provide customer support and resolve issues.
• To improve the technical performance of the site and personalize the user experience.
• To comply with applicable laws and regulations.

3 Data Storage and Security

bdtk1 stores your information using SSL (Secure Socket Layer) encryption technology. We protect your data from unauthorized access through server-level encryption, firewall protection, and regular security audits.

Even after your account is closed, certain information may be retained for a specific period as required by applicable law. Beyond that, no information is kept longer than necessary.

Only staff members with relevant responsibilities are granted access to your information. This access is strictly controlled and logged.

4 Cookies and Tracking Technologies

The bdtk1 website and app use cookies and similar technologies. These fall into three types:

• Essential Cookies: Necessary to maintain login sessions and ensure security.
• Performance Cookies: Collect anonymous statistics to understand which parts of the site are used most.
• Preference Cookies: Remember your language preference or display settings so you get the same experience next time.

Most browsers offer the option to disable cookies. However, disabling essential cookies may cause some site functions to not work properly.

5 Data Disclosure and Third Parties

bdtk1 does not sell your personal information to any third party. However, information may be shared in the following cases:

• Payment Processors: Necessary information is exchanged with bKash, Nagad, Rocket, or the relevant bank to complete transactions.
• Identity Verification Services: With authorized identity verification agencies to complete the KYC process.
• Legal Obligations: In response to lawful requests from government authorities under applicable laws of Bangladesh.
• Protection of the Organization: Information necessary for resolving fraud or legal disputes.

Any third-party service provider is contractually required to meet our privacy standards. They may only use the information for the specified purpose and for no other reason.

6 International Data Transfers

bdtk1's servers may be located in various countries. Even if your information is stored or processed outside Bangladesh, the protections of this privacy policy apply everywhere. For international data transfers, the necessary contractual and technical safeguards remain in place to ensure the security of your data.

7 User Rights

As a bdtk1 user, you have the following rights:

• Right to Access: You can request to know what information we hold about you.
• Right to Correction: You can request that incorrect or outdated information be updated.
• Right to Deletion: You can request that specific information be deleted, where there is no legal obligation to retain it.
• Right to Restrict Use: In certain cases, you can object to the processing of your information.
• Right to Portability: Where applicable, you can request your information in a structured format.

To exercise these rights, contact our support team. The Responsible Gaming page also has information on account controls, including self-exclusion and limit setting.

8 Protection of Minors' Information

bdtk1 does not permit anyone under 21 years of age to create an account or use the service. If we learn that a minor has created an account, that account will be closed immediately and the associated information will be deleted. Age verification is an integral part of our registration process.

9 Marketing Communications

During registration, you may consent to receiving promotional emails or SMS. This consent can be withdrawn at any time — through account settings or by notifying the support team. Even after withdrawing consent, transactional messages that are necessary (such as payment confirmations or security alerts) may continue to be sent.

10 External Links and Third-Party Sites

The bdtk1 platform sometimes integrates software from third-party game providers (such as Pragmatic Play, PG Soft, Evolution, JILI). These providers have their own privacy policies, and your activity on their platforms is governed by those policies. bdtk1 is not responsible for the privacy practices of these third parties.

11 Response to Security Breaches

If your information is compromised for any reason, bdtk1 will conduct a proper investigation and notify affected users in a timely manner. We will take swift technical steps to minimize harm and put measures in place to prevent the same incident in the future. If you notice anything suspicious related to security, please report it to our support team and we will investigate it as a priority.

12 Changes to the Policy

bdtk1 may update this privacy policy at any time. For significant changes, you will be notified by email to your registered address or through a notice on the site. Continued use of the site after an update is considered acceptance of the new policy. The latest version will always be available on this page.

To learn more about the privacy policy or data management, you can read our Frequently Asked Questions (FAQ), where many common questions are answered in detail.

13 Contact

If you have any questions or concerns about this privacy policy, please contact our support team:

• Email: [email protected]
• Live Chat: Available on the site 24/7, in Bengali and English.

We generally respond to information-related requests within business days. Complex requests may take a little longer, but every request is given proper consideration.